Shipping policy

Company Name: MIRELUNA LTD Company Registration Number: 16937092 Company Address: 61, Bridge Street, Kington, Herefordshire, HR5 3DJ, UNITED KINGDOM Email: info@mirevala.com Phone: +447478030974

Shipping Policy

Shipping Destination We currently deliver to South Africa.

Processing Times Orders are processed within 1–2 business days after payment is received (excluding weekends and public holidays). Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Estimated Delivery Times Estimated delivery time is 5–10 business days. Delivery times are approximate and may vary depending on the shipping carrier, destination, or customs clearance.

Shipping Costs Shipping costs are automatically calculated at checkout based on the destination and order weight. Free shipping may be offered from time to time. Express shipping may be available for faster delivery. All shipping costs are clearly displayed before payment.

Delivery Issues We are not liable for delays caused by shipping carriers, customs processes, or other external circumstances. If your order is delayed, please contact our customer service at info@mirevala.com. Claims for lost shipments must be submitted within 14 days of the estimated delivery date.

Transfer of Ownership and Risk Ownership and risk of loss transfer to the buyer upon handover of the shipment to the shipping carrier, in accordance with applicable consumer protection regulations.

Damaged or Incorrect Orders Please inspect your order immediately upon receipt. If items are damaged, defective, or incorrect, contact us within 48 hours at info@mirevala.com. Include your order number and photos if applicable. We will arrange a replacement or refund according to our return policy.

Legal Notices (Delivery Standards) According to consumer protection regulations, orders must be delivered within 30 days unless otherwise agreed. In the event of loss during shipping, customers are entitled to a refund or replacement. Shipping costs must be clearly shown before completing the purchase.

Contact For any questions about your order or delivery, please contact us: Company Name: MIRELUNA LTD Company Registration Number: 16937092 Company Address: 61, Bridge Street, Kington, Herefordshire, HR5 3DJ, UNITED KINGDOM Phone: +447478030974 Email: info@mirevala.com